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General Terms and Acceptance
By accessing and using this website, each user is deemed to have read, understood, and accepted the following terms and conditions. These provisions are established in accordance with applicable United States federal laws and Texas state commerce and consumer protection regulations.
All products, services, and content provided through this website are intended for lawful use only and must align with principles of commercial integrity. Users agree not to engage in any activities that violate the rights of third parties or constitute unlawful or abusive behavior while using the site.
The company reserves the right to modify these terms at any time without prior notice. Users are responsible for reviewing the most current version of the terms before each use of the site.
Terms of Use and Limitations
The content of this website is provided solely for lawful purposes and for use in legitimate commercial transactions. Users are obligated to comply with all applicable legal regulations when accessing or interacting with the site.
The following actions are strictly prohibited:
Introducing any software, code, virus, or other harmful content that could damage the site’s infrastructure
Attempting unauthorized access or using another user’s account without permission
Copying, reproducing, distributing, or using content for commercial purposes without authorization
Abusing the order system, placing fraudulent orders, or engaging in any activity that constitutes fraud
Access to the website is granted at the sole discretion of the company. We reserve the right to restrict or terminate access to any user who violates these terms of use.
Product Information and Availability
All product descriptions, specifications, images, and pricing displayed on our website are provided as accurately and up-to-date as possible. However, due to manufacturer updates or supply chain changes, certain details may occasionally differ.
Stock availability is updated in real time; however, simultaneous purchases by multiple users may result in stock shortages. In such cases, the order may be partially or fully canceled, and the customer will be notified. If necessary, a refund will be issued using the original method of payment.
The company shall not be held liable for any typographical errors or pricing inaccuracies in product listings and reserves the right to correct such errors at any time. Customers are responsible for reviewing all product information carefully before placing an order.
Orders, Payment, and Invoicing
All orders placed through our website are subject to system and inventory confirmation. The receipt of an order does not constitute acceptance by the company; an order is confirmed only upon stock verification and successful payment authorization.
By placing an order, the customer agrees that all information provided is accurate, complete, and up to date. The company is not responsible for delays or cancellations resulting from incorrect or incomplete information.
Payments are processed through secure payment gateways and collected using the method selected by the customer (e.g., credit card, digital wallet, bank transfer, etc.). The company reserves the right to reject any transaction deemed suspicious or unauthorized.
For every order, an electronic invoice will be issued in accordance with applicable tax regulations and provided to the customer. By placing an order, the customer agrees to receive the invoice in digital format.
Shipping and Delivery Policy
Purchased items are processed as soon as possible after the order is confirmed and payment is completed. Deliveries are carried out based on the shipping method selected by the customer and the delivery address provided.
Delivery times may vary depending on product availability, supplier lead times, courier service, and the destination address. An estimated delivery timeframe will be provided during the ordering process. However, such estimates are not binding, and the company is not liable for delays caused by unforeseen logistical issues, weather conditions, or third-party carriers.
For deliveries handled by shipping companies, customers are responsible for inspecting the product at the time of delivery to ensure it has arrived undamaged and complete. Any visible damage or missing items must be reported to the delivery personnel immediately and documented via an official delivery report, then promptly shared with our support team.
While the company takes all reasonable measures to ensure timely and secure delivery, it cannot be held responsible for delays resulting from third-party logistics providers.
Cancellation, Returns, and Refund Conditions
Customers may cancel their order only if the item has not yet been shipped. Once the product has been dispatched, cancellation requests will be processed under our return procedure.
Returns and refunds are subject to the terms outlined in our Refund & Return Policy. If the product meets the return conditions, the refund will be issued via the original payment method.
The following situations are not eligible for return or refund:
Incorrect product selection by the customer
Items that have been installed, used, or damaged
Products categorized as “Non-Returnable”
Requests submitted outside the specified return window
Refunds will only be processed after the returned item has been received and inspected by our team. The company reserves the right to accept or deny returns in accordance with the conditions set forth in the policy
Intellectual Property Rights
All content on this website—including but not limited to text, graphics, logos, icons, images, videos, software, and other digital materials—is the property of the company, unless otherwise stated, and is protected under applicable national and international intellectual property laws.
Users may not reproduce, distribute, modify, publish, sell, or commercially exploit any content from this website without prior written permission. All content is provided for informational purposes only. Unauthorized use may result in legal and/or criminal action.
Third-party trademarks, logos, or product names mentioned on this website are the property of their respective owners and are used strictly for reference purposes. Use of such elements is subject to the authorization of the respective rights holders.
All intellectual property rights are reserved.
Limitation of Liability
The company shall not be held liable for any direct, indirect, incidental, special, or consequential damages—including but not limited to loss of data, loss of profits, or business interruption—that may arise from the use of this website, even if the possibility of such damages was previously communicated.
All products and services are provided “as is” and “as available.” The company makes no express or implied warranties regarding the accuracy, completeness, or reliability of product descriptions, technical details, or pricing information.
By accessing the website, the user agrees to use all services and content at their own risk. The company assumes no responsibility for any loss resulting from service interruptions, temporary unavailability, or technical issues affecting access to the site.
Account Security and User Information
Users are solely responsible for maintaining the confidentiality and security of their accounts created on this website. Account credentials (such as passwords and email addresses) must be kept private and must not be shared with third parties.
All actions taken through a user’s account will be considered authorized by that user. If you believe your password or account has been compromised, you must notify us immediately. The company is not liable for any losses resulting from delayed notification or user negligence.
Users are obligated to provide accurate, current, and complete information during registration. The company reserves the right to suspend, restrict, or permanently terminate any account if false or incomplete information is detected.
To ensure account security, the company implements appropriate technical and administrative measures. If suspicious activity is identified, user access may be temporarily or permanently limited at the company’s sole discretion.
Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the federal laws of the United States and the laws of the State of Texas. In the event of any dispute arising between the parties, efforts will first be made to resolve the matter amicably. If resolution cannot be reached, the courts of the State of Texas shall have exclusive jurisdiction.
By using this website, the user expressly consents to the jurisdiction of these courts. If any provision of these terms is found to be invalid or unenforceable, it shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
Failure by the company to enforce any provision of these terms shall not constitute a waiver of that provision. These terms constitute the entire agreement between the company and the user.
contact Us
If you have any questions regarding these terms, please contact us at:
📧 support@diopartsupply.com
by Oruc Global LLC
San Antonio, TX, USA
📧 info@orucglobal.com
📞 +1 (210) 596-9060
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